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Terms & Conditions – My Documents (TRUE)

Effective date: January 1, 2025
Last updated: January 1, 2025

By creating a My Documents account with TRUE, you agree to these Terms & Conditions. Please read.

1. Purpose of My Documents

My Documents is a digital wallet where you can store, view, and share your important documents and credentials. It is provided to help you manage and protect your records, and to give you access to related services and opportunities in the future.

2. Your Consent to Communication

By signing up, you consent to receive communications from us via email, in-app notifications, or other digital channels. These communications may include:

  • Information and updates about your stored documents
  • Security alerts and verification requests
  • Tips, guides, and news related to document management, verification, and security
  • Educational opportunities and programs
  • Offers and services from TRUE and our trusted partners that we believe may be of value to you

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our messages. However, you will continue to receive service-related communications necessary for the operation of your account.

3. Use of Your Information

We collect and process your personal information in accordance with our Privacy Policy. This includes:

  • Storing your documents securely
  • Allowing you to control how and with whom your documents are shared
  • Using aggregated and anonymised data to improve our services
  • Contacting you as described above

We will never sell your personal data to third parties.

4. Your Responsibilities

You are responsible for:

  • Keeping your login credentials safe
  • Ensuring that any information you upload is accurate and lawful
  • Complying with all applicable laws when using My Documents

5. Changes to the Service

We may improve, modify, or add features to My Documents over time. We will notify you of significant changes. Continued use of the service after changes means you accept the updated terms.

6. Termination

You may close your account at any time. We may suspend or terminate accounts that are misused or used unlawfully. Upon termination, we will delete your personal data in accordance with our Privacy Policy.

7. Contact Us

For questions or concerns, contact us at: [email protected]

See also: Privacy Policy